Privacy Policy

Effective Date: 03/18/2025

HomeMade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our residential cleaning services in New York.

INFORMATION WE COLLECT
We may collect the following types of personal information:
A. Information You Provide to Us: ● Name, address, phone number, and email address ● Payment details (billing address, transaction details – we do not store credit card information) ● Service preferences and requests
B. Information Collected Automatically: ● IP address and device information when you visit our website ● Browsing behavior through cookies and tracking technologies ● Location data (if applicable)
C. Information from Third Parties: ● If you book through third-party platforms, they may share the necessary details with us.

2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
● To schedule and provide cleaning services ● To process payments and send invoices ● To communicate about appointments, promotions, or policy updates ● To improve our website, services, and customer experience ● To comply with legal obligations and prevent fraud

3. SHARING YOUR INFORMATION
We do not sell or rent your personal information. However, we may share your data in the following cases:
● With Service Providers: Payment processors, scheduling platforms, and marketing partners who assist in service delivery ● For Legal Reasons: If required by law, regulation, or legal process ● With Your Consent: When you explicitly agree to data sharing

4. DATA SECURITY
We take appropriate security measures to protect your personal information, including encryption and secure payment processing. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

YOUR CHOICES & RIGHTS
● Access & Correction: You may request access to or correction of your personal data
● Opt-Out: You can opt out of marketing emails at any time
● Cookies & Tracking: You may disable cookies through your browser settings

RETENTION OF DATA
We retain your personal data for as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.

THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or update the effective date above.

CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
HomeMade
6034 83rd street Middle Village NY
[email protected]
347-892-0088